
Hello, and welcome to TechScape(《卫报》科技通讯专栏名). I’m Blake Montgomery, US tech editor at the Guardian, writing to you while moving laundry(待洗/刚洗的衣物) from the washer to the dryer, wishing a robot could do the task for me(希望机器人能替我干这活儿). Today in tech, we’re talking about workers and AI.
大家好,欢迎来到TechScape。我是布莱克·蒙哥马利,《卫报》美国科技编辑,此刻正一边把衣服从洗衣机挪到烘干机里,一边给你们写信,真希望有个机器人能替我干这活儿。今天科技栏目的主题是员工与人工智能。
Workers under surveillance
受监控的员工
Employees across the globe are increasingly finding themselves minutely monitored(发现自己受到细致监控) in their workplaces, with tiny changes in their behaviors resulting in(导致,造成) negative performance evaluations.
全球各地的员工正日益发现自己在工作场所受到细致入微的监控,行为上哪怕微小的变化都会导致负面的绩效评价。
The latest example of workers under surveillance and bristling(愤怒的,恼火的) at it comes from Co-op, which operates supermarkets, undertakers(殡葬承办者), insurance and legal services companies in the UK. The company implemented an automated listening technology that rates every phone call some of them make to customers.(该公司启用了一种自动监听技术,对部分员工与客户的每一通电话进行评分。)
员工受监控并对此感到愤怒的最新案例来自合作社集团(Co-op),这家企业在英国经营超市、殡葬、保险和法律服务公司。该公司启用了一种自动监听技术,对部分员工与客户的每一通电话进行评分。
Silicon Valley on screen
银幕上的硅谷
Whom does AI benefit?
AI让谁受益?
The wider TechScape
更广泛的科技图景